Quick Answer
Citizens Insurance is Florida's state-backed insurer of last resort. It's the right choice if your roof is over 15 years old, you live in a high-risk coastal area, or private market quotes are more than 20% higher. Private market is better if your home is newer, your roof is under 10 years old, or you want broader coverage terms. Compare both every year — the market shifts constantly.
Citizens Property Insurance Corporation is one of the most misunderstood entities in Florida's insurance landscape. Some homeowners treat it as a last resort to be avoided at all costs. Others assume it's automatically the best option because it's backed by the state. The truth is more nuanced — and understanding it could save you thousands of dollars or protect you from a catastrophic coverage gap.
What Is Citizens Insurance in Florida?
Citizens Property Insurance Corporation is a not-for-profit, state-created insurer established by the Florida Legislature in 2002. It was created to serve as the "insurer of last resort" — meaning it provides coverage for Florida homeowners who cannot find affordable coverage in the private market.
As of 2026, Citizens insures approximately 1.2 million Florida properties, making it one of the largest property insurers in the state. Its growth over the past five years reflects the broader crisis in Florida's private insurance market: as private carriers have exited or restricted coverage, more homeowners have been pushed toward Citizens.
How Is Citizens Insurance Different from Private Carriers?
Citizens is not a traditional insurance company. It operates under a different set of rules, constraints, and financial structures than private carriers. Understanding these differences is essential to making an informed decision.
Rate Increases Are Capped
Florida law limits how much Citizens can raise rates in a single year. As of 2026, Citizens is limited to annual rate increases of up to 14% for most personal lines policies. Private carriers face no such cap — some have raised rates by 30-50% in a single renewal cycle. This rate cap is one of the primary reasons homeowners choose Citizens.
The Depopulation Program
Citizens actively works to reduce its policy count through the "Depopulation Program." Private carriers can submit offers to take over Citizens policies. If a private carrier offers comparable coverage within 20% of your Citizens premium, Citizens can non-renew your policy and transfer it to the private carrier — even if you don't want to switch.
Important 2026 Update:
The depopulation rules have changed for 2026. If you receive a takeout letter, you must act within 30 days or you may be automatically switched.
Read our full 2026 Citizens Depopulation Guide →The 2026 Rate Relief
For the first time in years, the gap between Citizens and the private market is closing. Many private carriers are filing for rate decreases in 2026, making them more competitive with Citizens than ever before. If you've been "stuck" in Citizens because the private market was too expensive, 2026 might be the year you can finally switch back.
See the 2026 Florida insurance rate drops by county →
When Should I Choose Citizens Insurance Over Private Market?
Despite its limitations, Citizens is genuinely the best option for many Florida homeowners. Here are the situations where Citizens typically makes sense:
- Your home has a roof older than 15 years. Most private carriers won't insure homes with older roofs, or they charge prohibitively high premiums. Citizens has more flexible roof age requirements, making it often the only viable option for older homes.
- You live in a high-risk coastal area. Properties within 1,000 feet of the coast or in high-wind zones may find that Citizens offers the most competitive rates available.
- Private market premiums are significantly higher. If the best private market quote you can find is more than 20% above your Citizens premium, staying with Citizens makes financial sense.
- Your home has had recent claims. Private carriers are increasingly reluctant to insure homes with recent claim history. Citizens has more standardized underwriting criteria.
When Is the Private Market Better Than Citizens Insurance?
For many Florida homeowners — particularly those with newer homes, newer roofs, or properties outside the highest-risk coastal zones — the private market offers better value:
- Better coverage terms. Many private carriers offer broader coverage, higher limits, and more favorable claims settlement terms than Citizens.
- Faster claims processing. Citizens has faced criticism for slow claims handling after major storms. Private carriers, particularly those with strong financial ratings, often process claims faster.
- No assessment risk. With a private carrier, your premium is your premium. You don't face the risk of post-storm assessments.
- Competitive pricing for low-risk properties. If your home is new, has a new roof, and is located outside the highest-risk zones, private carriers may offer premiums that are competitive with or lower than Citizens.
Compare Your 2026 Options
Don't settle for Citizens if a private carrier can offer better coverage for a similar price. Call us today for a full market comparison.
Call (435) 612-1009